Software selection and Process management

Competences

Software selection and Process management

Your employees adhere to many processes that are essential to your company’s success. Therefore, it is important that these processes are efficiently incorporated into your organization’s structure.

Computerized systems, supporting several of these processes, should be customized to your business requirements. Choosing an IT solution is a critical step for your company. Whether you are seeking a new packaging line, a new ERP system, a new document management (DM)-, quality management (QM-), customer relationship management (CRM)-system or a new cloud provider for archiving, first you want to define the business requirements and the unique selling point of your organization.

Our responsibility, our standard

Thescon supports you throughout the software selection process. We assist you in identifying your unique requirements and in objectively assessing potential vendors. We guide you through structured and well-established workshops during which we will present your interests and concerns to the software vendors. At the conclusion of these workshops, you will reach an informed decision that takes into account all stakeholders and the documentation.

Furthermore, we support you by documenting, analyzing and evaluating your business processes in order to identify potential areas for improvement. Which steps are relevant for regulatory compliance and which require in-depth documentation and training? What systems, roles and interfaces are involved and how can synergies result? By answering such questions, you will gain the required clarity to work both efficiently and according to regulatory requirements.

Competences

Validation and Qualification

In the regulated industries firms have to comply with extensive and challenging regulations. Such compliance includes the validation of IT systems as well as the qualification of the underlying infrastructure.

Compliance and Quality

A good quality management system is indispensable in the regulated industries for complying with legal stipulations. Further, continuous system maintenance and improvements to the quality management system contributes directly to the success of a firm.

Software selection and Process management

Choosing a new IT software poses a crucial challenge for companies in the regulated industries. Therefore, a well-organized and transparent software selection process is essential in choosing a provider that best suits to the company.

Infrastructure Qualification

Regulated industries must meet important and legal infrastructure qualifications. If the qualification does not follow those guidelines, unauthorized system access and data manipulation may become real threats to the organization.